{"id":702,"date":"2010-12-16T04:43:31","date_gmt":"2010-12-15T20:43:31","guid":{"rendered":"\/?page_id=702"},"modified":"2026-04-22T16:12:57","modified_gmt":"2026-04-22T08:12:57","slug":"our-policy","status":"publish","type":"page","link":"https:\/\/www.china-heatpump.com\/pt\/about-us\/our-policy\/","title":{"rendered":"Kolant Policy and Service"},"content":{"rendered":"
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Kolant Heating technology Co.,Ltd <\/strong>is a leading manufacturer for bomba de calor<\/a> energy-saving products with competitive price.<\/p>

We \u00a0are\u00a0 manufacturer for \u00a0Air to water Heat pump<\/a>,\u00a0heat recovery heat pump,\u00a0water source heat pump,<\/a>\u00a0Swimming pool heat pump<\/a>,\u00a0DC inverter air conditioner<\/a>, Water Fan coils.<\/strong><\/p>

With European original technology, we produce the best heat pump, delivery with the most safe packing and fast way and provide the best service to our customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Servi\u00e7o ao cliente<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Podemos fornecer uma consulta gratuita sobre a instala\u00e7\u00e3o da bomba de calor.
Podemos organizar o transporte do seu hotel para a nossa f\u00e1brica.
Podemos ajudar na reserva de hot\u00e9is se nos quiser visitar.
We can help to purchase other parts related to heat pumps or recommend reliable suppliers directly<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Packing and shipping<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Para a entrega de amostras de bomba de calor, depois de embalar com caixa de papel grosso de 5 camadas de classe de exporta\u00e7\u00e3o, embalaremos bombas de calor com caixa de madeira poli para evitar qualquer dano como mostrado em anexo.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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LCL\uff08Sample\uff09order<\/span><\/strong><\/p>

5 layer Paper box+ EPE foam+plastic wrap<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Container order<\/span><\/strong><\/p>

5 layer Paper box+ plastic wrap<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Existem duas formas de entregar as amostras.
For sea freight, we will keep the refrigerant inside of the bomba de calor<\/a>.
Para a carga a\u00e9rea, devido \u00e0 regula\u00e7\u00e3o da linha de ar, \u00e9 necess\u00e1rio drenar o refrigerante. Por isso, \u00e9 necess\u00e1rio carregar o refrigerante se a bomba de calor n\u00e3o conseguir arrancar.
For all products above 50kg, we will fix it on a good structured polywood pallet as shown below.

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For Container delivery, we use export thick 5 layer paper box. After carefully loading, we will take pictures before close the container door to assure everything is ok.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Se for por via mar\u00edtima, normalmente exportamos em termos EXW, FOB ou CFR, apenas entregamos as mercadorias no porto mar\u00edtimo de destino. Os clientes precisam de cobrir os custos dos seus direitos de importa\u00e7\u00e3o e custos. \u00c9 claro que os clientes podem utilizar o nosso agente transit\u00e1rio para o ajudar a desalfandegar.
Podemos fornecer todos os documentos necess\u00e1rios, tais como o formul\u00e1rio A, o certificado de origem, o conhecimento de embarque, a fatura e a lista de embalagem.<\/p>

Normalmente, a viagem demora cerca de 30 dias por via mar\u00edtima e uma semana por via a\u00e9rea.<\/p>