{"id":702,"date":"2010-12-16T04:43:31","date_gmt":"2010-12-15T20:43:31","guid":{"rendered":"\/?page_id=702"},"modified":"2026-05-07T17:32:21","modified_gmt":"2026-05-07T09:32:21","slug":"kolant-policy-and-service","status":"publish","type":"page","link":"https:\/\/www.china-heatpump.com\/it\/about-us\/kolant-policy-and-service\/","title":{"rendered":"Politica e servizio Kolant"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"702\" class=\"elementor elementor-702\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f8cf40 e-flex e-con-boxed e-con e-parent\" data-id=\"0f8cf40\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75326b4 elementor-widget elementor-widget-text-editor\" data-id=\"75326b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Kolant Heating technology Co.,Ltd <\/strong>\u00e8 un produttore leader per<a title=\"pompa di calore\" href=\"https:\/\/www.china-heatpump.com\/it\/\"> pompa di calore<\/a> prodotti a risparmio energetico a prezzi competitivi.<\/p><p>Siamo produttori di \u00a0<strong><a href=\"https:\/\/www.china-heatpump.com\/it\/category\/heat-pump-products\/air-source-heat-pump\/\">Pompa di calore aria-acqua<\/a>, pompa di calore a recupero di calore,\u00a0<a href=\"https:\/\/www.china-heatpump.com\/it\/category\/heat-pump-products\/geothermal-water-source-inverter-heat-pump\/\">pompa di calore ad acqua,<\/a>\u00a0<a href=\"https:\/\/www.china-heatpump.com\/it\/category\/heat-pump-products\/swimming-pool-heat-pump\/\">Pompa di calore per piscina<\/a>,\u00a0<a href=\"https:\/\/www.china-heatpump.com\/it\/category\/heat-pump-products\/air-source-heat-pump\/r32-inverter-heating-cooling-dhw-heat-pump\/\">Condizionatore d'aria con inverter DC<\/a>, Ventilconvettori ad acqua.<\/strong><\/p><p>Con la tecnologia originale europea, produciamo la migliore pompa di calore, la consegna con l'imballaggio pi\u00f9 sicuro e il modo pi\u00f9 veloce e forniamo il miglior servizio ai nostri clienti.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-484aa0c e-flex e-con-boxed e-con e-parent\" data-id=\"484aa0c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b53f3c elementor-widget elementor-widget-heading\" data-id=\"3b53f3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">OEM e ODM sono accolti con favore<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b64849f e-flex e-con-boxed e-con e-parent\" data-id=\"b64849f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43a167b elementor-widget elementor-widget-text-editor\" data-id=\"43a167b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Con i nostri 30 ingegneri esperti, abbiamo una forte capacit\u00e0 di R &amp; S per fornire il servizio OEM e ODM e prodotti su misura per soddisfare il requisito speciale del cliente.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-629670d e-flex e-con-boxed e-con e-parent\" data-id=\"629670d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-280b0cb elementor-widget elementor-widget-heading\" data-id=\"280b0cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Servizio clienti<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1de90e6 e-flex e-con-boxed e-con e-parent\" data-id=\"1de90e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-36d860f e-con-full e-flex e-con e-child\" data-id=\"36d860f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b6460e elementor-widget elementor-widget-image\" data-id=\"7b6460e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"375\" src=\"https:\/\/www.china-heatpump.com\/wp-content\/uploads\/kolant-service.jpg\" class=\"attachment-large size-large wp-image-5833\" alt=\"kolant-service | | Kolant,professional Europe style heat pump factory,Mitsubishi tech since 1988\" srcset=\"https:\/\/www.china-heatpump.com\/wp-content\/uploads\/kolant-service.jpg 500w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/kolant-service-400x300.jpg 400w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/kolant-service-16x12.jpg 16w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/kolant-service-195x146.jpg 195w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/kolant-service-50x38.jpg 50w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/kolant-service-100x75.jpg 100w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8d794f4 e-con-full e-flex e-con e-child\" data-id=\"8d794f4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8198b74 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8198b74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Possiamo fornire una consulenza gratuita per l'installazione della pompa di calore.<br \/>Possiamo organizzare il prelievo dal vostro hotel alla nostra fabbrica.<br \/>Possiamo aiutarvi a prenotare un albergo se volete venire a trovarci.<br \/>Possiamo aiutarvi ad acquistare altre parti relative alle pompe di calore o raccomandare direttamente fornitori affidabili.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8b05fa9 e-flex e-con-boxed e-con e-parent\" data-id=\"8b05fa9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59d5763 elementor-widget elementor-widget-heading\" data-id=\"59d5763\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Imballaggio e spedizione<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d55be9a e-flex e-con-boxed e-con e-parent\" data-id=\"d55be9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60be48e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"60be48e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><span style=\"color: #003366;\">LCL\uff08Campione\uff09ordine<\/span><\/strong><\/p><p>5 strati Scatola di carta + schiuma EPE + involucro di plastica<\/p><p>Per la consegna dei campioni di pompe di calore, dopo l'imballaggio con la scatola di carta spessa a 5 strati della classe di esportazione, imballeremo le pompe di calore con la cassa di legno polivalente per evitare qualsiasi danno, come mostrato in allegato.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-878561f elementor-widget elementor-widget-image\" data-id=\"878561f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"300\" src=\"https:\/\/www.china-heatpump.com\/wp-content\/uploads\/paper-box1.jpg\" class=\"attachment-large size-large wp-image-6390\" alt=\"Kolant solar heat pump in wooden crate and shrink wrap, ready for shipping\" srcset=\"https:\/\/www.china-heatpump.com\/wp-content\/uploads\/paper-box1.jpg 500w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/paper-box1-18x12.jpg 18w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/paper-box1-243x146.jpg 243w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/paper-box1-50x30.jpg 50w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/paper-box1-125x75.jpg 125w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2338ab5 e-flex e-con-boxed e-con e-parent\" data-id=\"2338ab5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be671e4 elementor-widget elementor-widget-text-editor\" data-id=\"be671e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><span style=\"color: #003366;\">Ordine del contenitore<\/span><\/strong><\/p><p>5 strati Scatola di carta + involucro di plastica\u00a0\u00a0<\/p><p>Per la consegna del container, utilizziamo una scatola di carta spessa 5 strati per l'esportazione. Dopo aver caricato con cura, prima di chiudere la porta del container scattiamo delle foto per assicurarci che tutto sia a posto.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f5b93c e-flex e-con-boxed e-con e-parent\" data-id=\"2f5b93c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73f15c8 elementor-widget elementor-widget-image\" data-id=\"73f15c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"400\" src=\"https:\/\/www.china-heatpump.com\/wp-content\/uploads\/Kolant-package.jpg\" class=\"attachment-large size-large wp-image-6389\" alt=\"Kolant products being packaged, loaded into a container, and stored in a warehouse.\" srcset=\"https:\/\/www.china-heatpump.com\/wp-content\/uploads\/Kolant-package.jpg 1000w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/Kolant-package-533x213.jpg 533w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/Kolant-package-18x7.jpg 18w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/Kolant-package-260x104.jpg 260w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/Kolant-package-50x20.jpg 50w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/Kolant-package-150x60.jpg 150w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e96f708 e-flex e-con-boxed e-con e-parent\" data-id=\"e96f708\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-057e631 elementor-widget elementor-widget-text-editor\" data-id=\"057e631\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ci sono due modi per consegnare i campioni.<br \/>1 Per il trasporto via mare, il refrigerante viene conservato all'interno della confezione. <a href=\"https:\/\/www.china-heatpump.com\/it\/\">pompa di calore<\/a>.2 Per le merci trasportate per via aerea, a causa della regolamentazione della linea aerea, \u00e8 necessario scaricare il refrigerante. \u00c8 quindi necessario caricare il refrigerante se la pompa di calore non riesce ad avviarsi.<br \/>Per tutti i prodotti di peso superiore a 50 kg, fisseremo il prodotto su un pallet in polipropilene di buona struttura, come illustrato di seguito.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c14bdb4 e-flex e-con-boxed e-con e-parent\" data-id=\"2c14bdb4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42405b68 elementor-widget elementor-widget-text-editor\" data-id=\"42405b68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Se via mare, normalmente esportiamo a condizioni EXW, FOB o CFR, consegnando la merce solo al porto marittimo di destinazione. I clienti devono coprire i costi dei dazi e delle spese di importazione. Naturalmente i clienti possono utilizzare il nostro spedizioniere per aiutarvi a sdoganare la merce.<br \/>Possiamo fornire tutti i documenti necessari come il modulo A, il certificato di origine, la polizza di carico, la fattura e la lista di imballaggio.<\/p><p>Di solito ci vogliono circa 30 giorni via mare e una settimana via aerea.<\/p><ul><li><a style=\"text-decoration: underline;\" title=\"Garanzia della pompa di calore\" href=\"\/it\/about-us\/our-policy\/warranty\/\">Garanzia<\/a><\/li><li><a style=\"text-decoration: underline;\" title=\"FAQ sulla nostra pompa di calore\" href=\"\/it\/about-us\/our-policy\/faq-about-our-heat-pump\/\">FAQ sulla nostra pompa di calore<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Kolant Heating technology Co.,Ltd is a leading manufacturer for heat pump energy-saving products with competitive price. We \u00a0are\u00a0 manufacturer for [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":322,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-702","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.china-heatpump.com\/it\/wp-json\/wp\/v2\/pages\/702","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.china-heatpump.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.china-heatpump.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.china-heatpump.com\/it\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.china-heatpump.com\/it\/wp-json\/wp\/v2\/comments?post=702"}],"version-history":[{"count":0,"href":"https:\/\/www.china-heatpump.com\/it\/wp-json\/wp\/v2\/pages\/702\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.china-heatpump.com\/it\/wp-json\/wp\/v2\/pages\/322"}],"wp:attachment":[{"href":"https:\/\/www.china-heatpump.com\/it\/wp-json\/wp\/v2\/media?parent=702"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}