{"id":702,"date":"2010-12-16T04:43:31","date_gmt":"2010-12-15T20:43:31","guid":{"rendered":"\/?page_id=702"},"modified":"2026-05-07T17:32:21","modified_gmt":"2026-05-07T09:32:21","slug":"kolant-policy-and-service","status":"publish","type":"page","link":"https:\/\/www.china-heatpump.com\/de\/about-us\/kolant-policy-and-service\/","title":{"rendered":"Kolant Policy and Service"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"702\" class=\"elementor elementor-702\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f8cf40 e-flex e-con-boxed e-con e-parent\" data-id=\"0f8cf40\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75326b4 elementor-widget elementor-widget-text-editor\" data-id=\"75326b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Kolant Heizungstechnik GmbH <\/strong>ist ein f\u00fchrender Hersteller f\u00fcr<a title=\"W\u00e4rmepumpe\" href=\"https:\/\/www.china-heatpump.com\/de\/\"> W\u00e4rmepumpe<\/a> energiesparende Produkte zu einem wettbewerbsf\u00e4higen Preis.<\/p><p>Wir sind Hersteller f\u00fcr \u00a0<strong><a href=\"https:\/\/www.china-heatpump.com\/de\/category\/heat-pump-products\/air-source-heat-pump\/\">Luft-Wasser-W\u00e4rmepumpe<\/a>, W\u00e4rmer\u00fcckgewinnungs-W\u00e4rmepumpe,\u00a0<a href=\"https:\/\/www.china-heatpump.com\/de\/category\/heat-pump-products\/geothermal-water-source-inverter-heat-pump\/\">Wasser-W\u00e4rmepumpe,<\/a>\u00a0<a href=\"https:\/\/www.china-heatpump.com\/de\/category\/heat-pump-products\/swimming-pool-heat-pump\/\">Schwimmbad-W\u00e4rmepumpe<\/a>,\u00a0<a href=\"https:\/\/www.china-heatpump.com\/de\/category\/heat-pump-products\/air-source-heat-pump\/r32-inverter-heating-cooling-dhw-heat-pump\/\">DC-Inverter-Klimager\u00e4t<\/a>Wasser Gebl\u00e4sekonvektoren.<\/strong><\/p><p>Mit europ\u00e4ischer Originaltechnologie produzieren wir die beste W\u00e4rmepumpe, liefern mit der sichersten Verpackung und auf schnellem Weg und bieten unseren Kunden den besten Service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-484aa0c e-flex e-con-boxed e-con e-parent\" data-id=\"484aa0c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b53f3c elementor-widget elementor-widget-heading\" data-id=\"3b53f3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">OEM and ODM are welcomed<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b64849f e-flex e-con-boxed e-con e-parent\" data-id=\"b64849f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43a167b elementor-widget elementor-widget-text-editor\" data-id=\"43a167b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With our 30 experienced engineers, we have strong R&amp; D ability to provide OEM and ODM\u00a0 service and tailored products to satisfy customer special requirement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-629670d e-flex e-con-boxed e-con e-parent\" data-id=\"629670d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-280b0cb elementor-widget elementor-widget-heading\" data-id=\"280b0cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kundenbetreuung<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1de90e6 e-flex e-con-boxed e-con e-parent\" data-id=\"1de90e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-36d860f e-con-full e-flex e-con e-child\" data-id=\"36d860f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b6460e elementor-widget elementor-widget-image\" data-id=\"7b6460e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"375\" src=\"https:\/\/www.china-heatpump.com\/wp-content\/uploads\/kolant-service.jpg\" class=\"attachment-large size-large wp-image-5833\" alt=\"\" srcset=\"https:\/\/www.china-heatpump.com\/wp-content\/uploads\/kolant-service.jpg 500w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/kolant-service-400x300.jpg 400w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/kolant-service-16x12.jpg 16w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/kolant-service-195x146.jpg 195w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/kolant-service-50x38.jpg 50w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/kolant-service-100x75.jpg 100w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8d794f4 e-con-full e-flex e-con e-child\" data-id=\"8d794f4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8198b74 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8198b74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Wir bieten Ihnen eine kostenlose Beratung zur Installation von W\u00e4rmepumpen.<br \/>Wir k\u00f6nnen die Abholung von Ihrem Hotel zu unserer Fabrik organisieren.<br \/>Wir k\u00f6nnen Ihnen bei der Hotelbuchung helfen, wenn Sie uns besuchen m\u00f6chten.<br \/>We can help to purchase other parts related to heat pumps or recommend reliable suppliers directly<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8b05fa9 e-flex e-con-boxed e-con e-parent\" data-id=\"8b05fa9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59d5763 elementor-widget elementor-widget-heading\" data-id=\"59d5763\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Packing and shipping<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d55be9a e-flex e-con-boxed e-con e-parent\" data-id=\"d55be9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60be48e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"60be48e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><span style=\"color: #003366;\">LCL\uff08Sample\uff09order<\/span><\/strong><\/p><p>5 layer Paper box+ EPE foam+plastic wrap<\/p><p>F\u00fcr die Lieferung von W\u00e4rmepumpenmustern verpacken wir die W\u00e4rmepumpen nach dem Verpacken mit einem dicken 5-Lagen-Pappkarton der Exportklasse mit einer Poly-Holzkiste, um jegliche Besch\u00e4digung zu vermeiden, wie im Anhang gezeigt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-878561f elementor-widget elementor-widget-image\" data-id=\"878561f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"300\" src=\"https:\/\/www.china-heatpump.com\/wp-content\/uploads\/paper-box1.jpg\" class=\"attachment-large size-large wp-image-6390\" alt=\"\" srcset=\"https:\/\/www.china-heatpump.com\/wp-content\/uploads\/paper-box1.jpg 500w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/paper-box1-18x12.jpg 18w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/paper-box1-243x146.jpg 243w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/paper-box1-50x30.jpg 50w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/paper-box1-125x75.jpg 125w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2338ab5 e-flex e-con-boxed e-con e-parent\" data-id=\"2338ab5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be671e4 elementor-widget elementor-widget-text-editor\" data-id=\"be671e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><span style=\"color: #003366;\">Container order<\/span><\/strong><\/p><p>5 layer Paper box+ plastic wrap\u00a0\u00a0<\/p><p>F\u00fcr die Container-Lieferung verwenden wir Export dicke 5 Schicht Papier-Box. Nach der sorgf\u00e4ltigen Beladung werden wir Bilder machen, bevor wir die Containert\u00fcr schlie\u00dfen, um sicherzustellen, dass alles in Ordnung ist.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f5b93c e-flex e-con-boxed e-con e-parent\" data-id=\"2f5b93c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73f15c8 elementor-widget elementor-widget-image\" data-id=\"73f15c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"400\" src=\"https:\/\/www.china-heatpump.com\/wp-content\/uploads\/Kolant-package.jpg\" class=\"attachment-large size-large wp-image-6389\" alt=\"\" srcset=\"https:\/\/www.china-heatpump.com\/wp-content\/uploads\/Kolant-package.jpg 1000w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/Kolant-package-533x213.jpg 533w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/Kolant-package-18x7.jpg 18w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/Kolant-package-260x104.jpg 260w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/Kolant-package-50x20.jpg 50w, https:\/\/www.china-heatpump.com\/wp-content\/uploads\/Kolant-package-150x60.jpg 150w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e96f708 e-flex e-con-boxed e-con e-parent\" data-id=\"e96f708\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-057e631 elementor-widget elementor-widget-text-editor\" data-id=\"057e631\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Es gibt zwei M\u00f6glichkeiten, die Proben zuzustellen.<br \/>1\u00a0 For sea freight, we will keep the refrigerant inside of the <a href=\"https:\/\/www.china-heatpump.com\/de\/\">W\u00e4rmepumpe<\/a>.2\u00a0 For air freight cargo, due to the air line regulation, we need to drain out the refrigerant. So you need to charge the refrigerant if you find the heat pump cannot start.<br \/>F\u00fcr alle Produkte \u00fcber 50 kg befestigen wir sie auf einer gut strukturierten Polyholzpalette, wie unten gezeigt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c14bdb4 e-flex e-con-boxed e-con e-parent\" data-id=\"2c14bdb4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42405b68 elementor-widget elementor-widget-text-editor\" data-id=\"42405b68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Auf dem Seeweg exportieren wir normalerweise zu EXW-, FOB- oder CFR-Bedingungen und liefern die Waren nur an den Zielhafen. Die Kunden m\u00fcssen die Kosten f\u00fcr ihre Einfuhrz\u00f6lle und Kosten zu decken. Nat\u00fcrlich k\u00f6nnen die Kunden unseren Spediteur Agent verwenden, um Ihnen zu helfen, den Zoll zu l\u00f6schen.<br \/>Wir k\u00f6nnen alle erforderlichen Dokumente wie Formular A, Ursprungszeugnis, Konnossement, Rechnung und Packliste bereitstellen.<\/p><p>In der Regel dauert es etwa 30 Tage auf dem Seeweg und eine Woche auf dem Luftweg.<\/p><ul><li><a style=\"text-decoration: underline;\" title=\"W\u00e4rmepumpen-Garantie\" href=\"\/de\/about-us\/our-policy\/warranty\/\">Garantie<\/a><\/li><li><a style=\"text-decoration: underline;\" title=\"FAQ \u00fcber unsere W\u00e4rmepumpe\" href=\"\/de\/about-us\/our-policy\/faq-about-our-heat-pump\/\">FAQ \u00fcber unsere W\u00e4rmepumpe<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Kolant Heating technology Co.,Ltd is a leading manufacturer for heat pump energy-saving products with competitive price. We \u00a0are\u00a0 manufacturer for [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":322,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-702","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.china-heatpump.com\/de\/wp-json\/wp\/v2\/pages\/702","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.china-heatpump.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.china-heatpump.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.china-heatpump.com\/de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.china-heatpump.com\/de\/wp-json\/wp\/v2\/comments?post=702"}],"version-history":[{"count":25,"href":"https:\/\/www.china-heatpump.com\/de\/wp-json\/wp\/v2\/pages\/702\/revisions"}],"predecessor-version":[{"id":6417,"href":"https:\/\/www.china-heatpump.com\/de\/wp-json\/wp\/v2\/pages\/702\/revisions\/6417"}],"up":[{"embeddable":true,"href":"https:\/\/www.china-heatpump.com\/de\/wp-json\/wp\/v2\/pages\/322"}],"wp:attachment":[{"href":"https:\/\/www.china-heatpump.com\/de\/wp-json\/wp\/v2\/media?parent=702"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}