Low ambient temp split heat pump-Palm Tritherma Slim heat pump
Minus -20 ºC working heating-Palm Tritherma split heat pump
Heating + Cooling + Domestic hot water in one solution. Similar function as popular split heat pump. 
Can be working heating in super cold weather. 
Products characters
1. It can provide air heating, air cooling and domestic hot water in one solution, similar function as LG Therma V and Daikin Altherma split heat pump.
2. It can utilize the existing water tank, radiator and other heating system and is idea equipment for home upgrading to energy saving house.
3. Built inside solar connection program enable solar for hot water and air heating together.
4. Excellent auto defrost for keeping heating during -20 centigrade.
even in electric power off accident, it still can keep no freeze for several days.
Special patent outdoor design to prevent the ice building during winter heating.
Built in crankcase heater to protect compressor during winter.
5. One water tank with expansion tank and backup electric heaters, other hydraulic components built inside
6. Timers on/off for you to choose the lowest electricity price period for operation to save your bill the most.
7. Parts are always choosen with the top brand in the world to assure quality, reliability and save maintenance cost.
Reliable Quality for saving maintenance cost:
Our parts are always choosend with the top brand in the world
Heat exchanger: SU316 stainless plate heat exchanger.
The compressor: Daikin, Hitachi,Toshiba,Sanyo brand
Heat expansion valve: Emerson brand
Optional water pump: Wilo brand from Germany
Four way valve: Saginomiya brand of Japan
The above parts enable our heat pump to be trouble free products.
| Technical Data | MQD-11 | MQD-14 | MQD-17 | MQD-20 | |||
| Heating | Floor heating | capacity | KW | 11.1 | 14.2 | 16.8 | 19.50 |
| power input | KW | 2.45 | 3.3 | 4 | 4.33 | ||
| COP | 4.53 | 4.3 | 4.2 | 4.50 | |||
| Fan coils | capacity | KW | 11.58 | 13.9 | 15.1 | 18.8 | |
| power input | KW | 3.01 | 3.56 | 3.97 | 5.08 | ||
| COP | 3.85 | 3.9 | 3.8 | 3.7 | |||
| cooling | capacity | KW | 11.5 | 14.5 | 17.3 | 19.80 | |
| power input | KW | 3.2 | 4.14 | 5.24 | 5.11 | ||
| EER | 3.59 | 3.5 | 3.3 | 3.87 | |||
| domestic hot water | capacity | KW | 10.7 | 14 | 16.5 | 17.80 | |
| power input | KW | 2.9 | 3.9 | 4.71 | 5.10 | ||
| COP | 3.69 | 3.59 | 3.5 | 3.49 | |||
| Power supply | V/Ph/Hz | 230/1/50 | 380/3/50 | ||||
| A/C water tank volume | L | 12 | |||||
| Dimension(H*W*D)(Indoor unit) | MM | 730*460*322 | |||||
| Dimension(H*W*D)(Outdoor unit) | MM | 860*870*325 | 960*970*345 | 1260*970*345 | 1260*970*345 | ||
| Weight | Indoor unit | KG | 55 | 56 | 57 | ||
| Outdoor unit | KG | 70 | 98 | 110 | 125 | ||
| Refrigerant | R410A | ||||||
| Noise Level | Indoor unit | DB(A) | 35 | ||||
| Outdoor unit | DB(A) | 47 | 48 | 42 | 42 | ||
| Recommand additional water tank for Domestic Hot Water | L | >150 | >150 | >150 | >200 | ||
Two Year Warranty !
We provide 1% free spareparts with containered order and 2 year warranty of main parts for factory fault since shipment arrival.
We will send the spare parts by courrier method after confirm it is due to factory fault.
We don't cover the cost for failure from shipment, wrong installation and incorrect usage. Of course we can provide parts by customer's cost after warranty period.
Customer Service
We can provide free heat pump installation consultation.
We can provide after sales service, technical assistant.
We can help to purchase other parts related to heat pumps or recommand reliable suppliers directly.
Shipping
For heat pump samples delivery, after packing with export class thick 5 layers paper box, we will pack heat pumps with poly wood case to avoid any damage as shown attached.
There are two ways to delivery the samples.
For sea freight, we will keep the refrigerant inside of the heat pump.
For air freight cargo, due to the air line regulation, we need to drain out the refrigerant. So you need to charge the refrigerant if you find the heat pump cannot start.
For all products above 50kg, we will fix it on a good structured wood or polywood pallet as shown below. 
For Container delivery, we use only export thick 5 layer paper box. After carefully loading, we will take pictures before close the container door to assure everything is ok. 
If by sea, normally we export at EXW, FOB or CFR terms, we only delivery goods to the destination sea port. The customers need to cover cost for their import duty and cost. Of course the customers can use our forwarder agent to help you to clear the customs.
We can provide all necessary document such as Form A, certificate of origin, Bill of lading, Invoice and packing list.
Normally it will take about 30 days by sea and one week by air.
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